77md Terms and Conditions

1 General Provisions and Acceptance

77md (referred to hereinafter as the "Platform", "we" or "Site") is a provider of online betting and casino services. These Terms and Conditions ("Terms") constitute a legally binding agreement between you (the "User" or "Member") and 77md.

By using the 77md.cam website or any of its services, you confirm that you have read, understood and agreed to these Terms in full. If you do not agree with any part of these Terms, please refrain from using our services.

1.1 Scope of Application

These Terms apply to all of the following:

• Browsing or using the 77md.cam website
• Account registration and login
• Playing any betting, casino games or slots
• Claiming our promotional offers or bonuses
• Contacting our customer support
• Conducting any financial transactions on the platform

1.2 Nature of Service

77md is an entertainment-based online service. Our platform offers cricket betting, slot games, live casino and other gaming options. These services are provided for entertainment purposes only and no guaranteed income is promised.

2 Account Registration and Management

A valid account must be created to access the full services on 77md. You are required to provide accurate and truthful information at the time of registration.

2.1 Registration Requirements

• Each individual may operate only one account. Creating multiple accounts is strictly prohibited.
• The name, phone number, email and payment details provided at registration must be true and current.
• Opening an account on behalf of another person or using another person's information is prohibited.
• If any information provided at registration changes, you must notify 77md customer support immediately.

2.2 Account Security

It is your responsibility to keep your account login details (username and password) completely confidential. The account holder is personally responsible for all activities carried out from the account. If you suspect any unauthorised access to your account, contact us immediately.

2.3 Identity Verification

77md reserves the right to verify your identity at any time. For this purpose, a national identity card, passport or other government-approved document may be requested. Withdrawal processing may be put on hold until identity verification is complete.

3 Age Verification and Eligibility

77md strictly follows an age restriction policy. This platform is for users aged 21 and above only.

• You must be 21 years of age or older at the time of account registration or use of any service.
• Protecting minors from using this platform is one of our highest priorities.
• If it is proven that an account holder is under the age of 21, that account will be closed immediately and all transactions will be cancelled.
• Opening an account by declaring a false age will be considered a serious violation.

4 Financial Transactions — Deposits and Withdrawals

77md provides secure and fast financial transaction services. All our payment processes are protected by SSL encryption.

4.1 Deposits

• Minimum deposit amount: ৳500 (per payment method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay and bank transfer.
• Deposited funds must be used in accordance with the applicable bonus rules.
• Deposits may only be made using a payment account registered in your own name.

4.2 Withdrawals

• Minimum withdrawal amount: ৳500.
• Standard withdrawal processing time: 15 minutes to 2 hours.
• Withdrawals may only be made to the same payment method used for the deposit.
• Withdrawals will not be processed before identity verification is complete.
• Withdrawals cannot be made until the wagering requirements of any active bonus have been met.

4.3 Transaction Responsibility

77md will not be held responsible for any financial loss resulting from incorrect information provided during a deposit or withdrawal. Please verify all details carefully before making a transaction. If you encounter any issues, contact our 24/7 live chat support.

5 Bonuses and Promotional Offers

77md offers various promotional offers and bonuses. Each bonus is subject to specific terms and conditions.

5.1 Welcome Bonus

New members may receive a 120% welcome bonus on their first deposit, up to a maximum of ৳15,000. The wagering requirement for this bonus is 20 times (20x). This means that after receiving the bonus, you must wager 20 times the bonus amount before becoming eligible to withdraw.

5.2 General Bonus Terms

• Each member is eligible to receive the welcome bonus one time only.
• Bonus funds cannot be withdrawn directly — withdrawal is only possible after the wagering requirements have been met.
• Certain games or bet types may be excluded while using a bonus — see the details on the individual offer's promotion page.
• If any bonus abuse or fraud is found, the relevant bonus and winnings will be forfeited.
• 77md reserves the right to make changes to the bonus program at any time.

6 Betting Rules and Gameplay Policy

The following rules apply to betting and playing games on 77md. All members are required to follow these rules.

6.1 General Betting Rules

• Once a bet amount has been confirmed, it cannot be changed or cancelled.
• 77md reserves the right to void any abnormal result caused by a technical error.
• In the event of a dispute over the outcome of an event, 77md's decision will be considered final.
• Cricket betting: live odds are provided for international cricket including BPL, IPL and T20 World Cup.

6.2 Live Casino and Slots

• Game outcomes are determined by a certified random number generator (RNG).
• If a game is affected by an internet disconnection, 77md will review the game logs and provide a resolution.
• Abnormal payouts caused by a bug in the game provider's software may be voided.

7 Prohibited Activities

The following activities are strictly prohibited on the 77md platform. Violating these rules will result in immediate account closure and the relevant funds may be forfeited:

• Using the platform for money laundering or any illegal financial activity
• Cheating, hacking, using bots or any form of technical manipulation
• Creating multiple accounts to claim bonus benefits more than once
• Operating an account using another person's identity
• Colluding with other members to gain a betting advantage
• Attempting to gain unauthorised access to the platform's systems
• Providing false information to mislead customer support

8 Privacy and Data Security

77md places the highest importance on protecting your personal information. Our full Privacy Policy is available separately and is considered an integral part of these Terms.

8.1 Data Collection and Use

Information collected for registration and identity verification purposes is used solely for service delivery, security assurance and compliance with legal obligations.

8.2 Security Technology

77md uses SSL encryption technology to keep all data transfers secure. To ensure fair play, we maintain certified RNG systems and regular audit processes.

9 Limitation of Liability

77md will not be held liable in certain specific circumstances. You acknowledge that you are using this service voluntarily and at your own risk.

• 77md is not responsible for any gameplay disruption caused by internet disconnection or device failure.
• 77md is not liable for any financial loss resulting from betting or gaming — this is an entertainment service.
• 77md will not be held responsible for any delay or error caused by third-party payment service providers (bKash, Nagad, etc.).
• 77md is not responsible for any loss resulting from sharing account details with another person.
• 77md is not liable if the service is disrupted due to unexpected technical issues or force majeure.

10 Account Suspension and Closure

77md reserves the right to suspend or close any account without prior notice in the following circumstances:

• If any provision of these Terms is violated
• If the member fails to cooperate with the identity verification process
• If illegal activity is suspected
• If a voluntary self-exclusion request is made under the responsible gaming policy
• If the account has been inactive for a long period (generally 12 months or more)

10.1 Steps Following Account Closure

If an account is closed due to a breach of Terms, funds associated with the prohibited activity may be forfeited. The return of any legitimate balance will be decided based on the circumstances.

11 Dispute Resolution Process

If you have a dispute or complaint, please contact our customer support team first. We aim to resolve all disputes quickly and fairly.

11.1 How to Submit a Complaint

• Step 1: Submit your complaint via 24/7 live chat.
• Step 2: Send detailed information and evidence by email.
• Step 3: The customer service team will provide an initial response within 3 business days.

11.2 Final Resolution of Disputes

If a resolution cannot be reached through the internal process, both parties may seek the assistance of a neutral mediator by mutual agreement. In the event of a dispute, 77md's system logs and records will be considered the primary source of information.

12 Terms & Conditions Changes and Updates

77md reserves the right to change, add to, or cancel these terms and conditions at any time. In the case of significant changes, members will be notified via their registered email or through the platform.

• If you continue to use the platform after updated terms and conditions have been published, you will be considered to have accepted the new terms and conditions.
• The Bengali version of the terms and conditions shall be considered effective and final.
• The date of the latest update will always be noted at the top of this page.

If you have any questions about these terms and conditions, please contact us: [email protected] — or via 24/7 live chat.