77md Privacy Policy

Introduction to the Privacy Policy

77md ("we", "our", "platform") is an online betting and casino service provider. We believe that protecting the privacy of your personal information is one of our most important responsibilities. This Privacy Policy ("Policy") describes what information we collect when you visit, register on, or use our website 77md.cam, how that information is used, and how it is kept secure.

This Policy applies to everyone who uses our website — registered members, guest users, and those who visit only for information. By using our services, you are considered to have accepted the terms described in this Privacy Policy.

What Information We Collect

We may collect the following types of information from you:

2.1 Information You Provide Directly

When you create an account or use services on 77md, you voluntarily provide the following information:

• Full name and username
• Email address
• Date of birth (for age verification — you must be 21 years of age or older)
• Address and residential details
• Documents submitted for identity verification (national ID card or passport)
• Payment details such as bKash, Nagad, Rocket, or Upay mobile numbers and bank account information
• Information provided during contact (live chat messages, email content)

2.2 Automatically Collected Information

When you visit our website, the following information may be collected automatically:

• IP address and geographic location
• Browser type, version, and language preferences
• Device type and operating system
• Pages visited, session duration, and click activity
• Information obtained from cookies and similar tracking technologies
• Referral source (which site or advertisement brought you here)

2.3 Transaction-Related Information

We also store records of deposits, withdrawals, and betting activity, bonus claim and usage history, and information related to changes in account balance.

How We Use Your Information

77md uses your personal information for the following legitimate purposes:

3.1 Account Management and Service Delivery

• Creating, verifying, and maintaining your account
• Processing deposits and withdrawals
• Providing betting and gaming services
• Managing bonuses and promotional offers
• Customer support (via live chat and email)

3.2 Security and Compliance

• Completing the identity verification (KYC — Know Your Customer) process
• Preventing fraud, money laundering, and illegal activity
• Ensuring age verification (minimum 21 years)
• Enforcing responsible gaming policies
• Fulfilling applicable legal obligations

3.3 Service Improvement

• Improving the quality of our website and services
• Personalizing the user experience
• Identifying and resolving technical issues
• Analytical research for developing new features and services

3.4 Communications

We may use your email address to send important account information, transaction confirmations, and security alerts.

Sharing Information and Third Parties

77md does not sell your personal information. However, information may be shared in the following circumstances:

4.1 Service Provider Partners

We work with trusted third parties who provide services on our behalf — such as payment processing companies (bKash, Nagad, Rocket, Upay), technology infrastructure providers, game software suppliers, and fraud prevention services. These partners process your information only for specified purposes and in accordance with our instructions.

4.2 Legal Obligations

Information may be disclosed to fulfil court orders, lawful requests from investigating authorities, or requirements under applicable law.

4.3 Business Changes

If 77md is ever merged, acquired, or undergoes an asset transfer, user information may form part of the transferred assets. We will provide notice in advance in such cases.

Cookies and Tracking Technology

77md uses cookies and similar technologies to improve your browsing experience and ensure the functionality of our services. Cookies are small text files stored on your device.

5.1 Types of Cookies

• Essential Cookies: Essential for the core functionality of the website — maintaining login sessions, security verification, and so on.
• Functional Cookies: To remember your preferences and personalize your experience.
• Analytical Cookies: For analysing website usage and performance.

5.2 Cookie Controls

You can control or delete cookies through your browser settings. Please note that disabling essential cookies may cause some features of our service to not work properly.

Data Security Measures

To protect your personal information, we have implemented industry-standard technical and organisational measures:

• SSL Encryption: All data transmission on our website and applications is encrypted using SSL/TLS technology.
• Secure Servers: Our servers are located in secure data centres and are subject to regular security audits.
• Access Controls: Only authorised staff can access your personal information, and they operate under confidentiality agreements.
• Security Monitoring: Our systems are monitored 24/7 to detect unusual activity.
• Regular Updates: Our systems are regularly updated to address security vulnerabilities.

Data Retention Period

We retain your personal information for as long as it is necessary for service delivery or legally required. Specifically:

• For active accounts — for as long as the account remains active
• Transaction records — in accordance with legal requirements related to financial regulation
• KYC documents — for the period determined by applicable regulations
• After account closure — for a reasonable period to fulfil applicable legal obligations

Protection of Minors

77md strictly provides services only to individuals who are 21 years of age or older. We do not knowingly collect personal information from minors. If we become aware that a minor has created an account on our platform, we will immediately close that account and delete all associated information.

Third-Party Links

Our website may sometimes contain links to third-party websites. This Policy applies only to 77md's website and services. We are not responsible for the privacy practices of third-party websites. When you visit a third-party website, please review their own privacy policy.

International Data Transfers

Your information may be processed or stored in a country other than your country of residence. In such cases, we ensure that the transferred information is protected to the standard described in this Privacy Policy and that applicable legal safeguards are in place.

Changes to the Policy

We may update this Privacy Policy from time to time. Changes will be published on this page and the "Last Updated" date will be revised. For significant changes, we may send a notification to your registered email address.

Continued use of our services after a policy change will be considered acceptance of the updated policy. We therefore recommend reviewing this page regularly.

Responsible Gaming and Information

77md is committed to responsible gaming. We may use information about your gaming activity to identify the risk of problem gambling and provide support where needed. The use of information for this purpose is entirely for your protection and will never be used against you.

To learn more about responsible gaming, visit our Responsible Gaming page.